Privacy Policy

We may collect: • Account data: An app-generated guest account identifier; when you use Sign in with Apple, the Apple user identifier and email provided by Apple • Adventure and progress data: Focus duration and category, selected map and pet, adventure outcomes, hatching, collection, equipment, and other game progress • Health aggregates: Previous-day steps and previous-night sleep minutes aggregated on your device with your permission • Settings: Language, registration timezone, and notification preference • Analytics and diagnostics: Account user identifier, IP address, app version, session events, errors, and performance information • Subscription data: The subscription identifier and status provided by Apple when you purchase Lumea Membership (see Section 4); we do not receive your payment method or card details

We use this information to: • Provide and sync accounts, adventures, and game progress • Calculate Health bonuses you authorize • Apply language and notification preferences • Secure the service, diagnose errors, and improve the product • Verify and maintain membership eligibility and benefits

We read step count and sleep analysis from Apple Health only with your explicit permission. Based on your account's registration timezone, the App treats the calendar day on which an adventure starts as the adventure date. On your device, it aggregates total steps from the preceding calendar day and sleep minutes from 6:00 p.m. on that preceding day to noon on the adventure date. When you start an adventure, available aggregate values are sent to Lumea's servers and stored with that adventure record only to calculate experience and hatching progress bonuses. Individual HealthKit samples are not uploaded. You can revoke access at any time in Settings > Privacy & Security > Health.

Purchases of Lumea Membership are processed entirely by the Apple App Store. We never receive or store your payment method, card number, or Apple Account credentials. To verify and maintain your membership, we receive the following subscription information from Apple and store it on our servers, linked to your Lumea account: • Original transaction ID: The identifier Apple issues for the subscription, used to establish which account owns it and to prevent one subscription from being reused across accounts • Product identifier: The subscription product you purchased • Subscription status: Active, grace period, billing retry, expired, or revoked • Purchase environment: Production or sandbox • Expiration date and auto-renewal status • Whether the subscription is in its free trial • A record of whether the membership welcome gift has been granted We also receive App Store server notifications so your membership status stays current through renewals, refunds, grace periods, and expiration. This data is used only to verify and maintain membership benefits. It is not used for advertising or third-party marketing. Deleting your account in the App also deletes these subscription records. Note that deleting your account does not cancel your subscription — cancel it separately in your system subscription settings.

We retain data for as long as needed to provide the service, protect its security, and meet legal obligations. Production data is transmitted over HTTPS/TLS; guest account identifiers and login credentials are stored in your device's Keychain. Deleting your account in the App removes account and game data from the primary application database; limited analytics, diagnostics, logs, or backups may be retained for a period when needed for security, operations, or legal obligations.

We do not sell or rent your personal information or share it for third-party marketing. We process or share necessary data only: (a) with providers of cloud hosting, analytics, error monitoring, and similar operational services; (b) when required by law or legal process; or (c) to protect the service, users' rights, and safety.

You may request access to or correction of your personal data, delete your account and primary application data in the App, and revoke Health data access at any time. For other data requests, contact support@getlumea.app.

The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App. Continued use after changes constitutes acceptance.

If you have questions about this Privacy Policy, please contact us at support@getlumea.app.